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Live Chat Management System

Published 05/16/2012 and rated Ratingstars4 4 out of 5 stars
by Jess Meli
Deadpooled, not active anymore
What can you use the app for?

UserFlux allows users to get instant information about websites, other applications and products. Being able to get an immediate response to question is a beneficial feature that website owners can acquire through this application. Hence, UserFlux removes the problematic issues associated with getting an operator to be avialable at all times to answer questions that customers may have. Website owners can use UserFlux to ensure that they do not lose potential customers who need to make an enquiry or who need questions answered. UserFlux does not require its users to purchase expensive pieces of equipment and does not permit pop-ups or redirections. There is the possibility of plugging in UserFlux into other applications and allowing users to use UserFlux with mobile devices. Users can also take updates from their UserFlux application and create instant updates on their websites. UserFlux will also offer users the opportunity to review a transcript of chat conversations that have occured and all transcripts can be retrieved or found by using a keyword search process.

UserFlux screenshot
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What is the history and popularity of the app?

The founder of UserFlux, Ryan Sacha, also founded BoxBuffer. As a web developer and user interface designer, Sacha created UserFlux in 2011 and has many years of experience designing applications. Sacha focuses on elegant and appealing applications that users have a need for or applications that may be appealing to users. UserFlux was designed as a service that presents no barriers and enhances connectivity to operators or support personnel. There is also connectivity with Facebook and Twitter.

What are the differences to other apps?

UserFlux enables users improve their rates of conversations through the provision of an instant live chat widget. Users can connect from anywhere and UserFlux also differentialtes itself from other applications by allowing users to push updates to their website. Hence, users can save time, connect with customers and keep updates available. The accessibility and real-time feel of UserFlux also enahnces its appeal to users.

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How does the web app look and feel to use?

The UserFlux application provides its users with an easy navigation system. All the plans are clearly specified along with all the different features and advantages of each plan. Live help is readily available. Users can quickly click on links and receive relevant information about any part of the application.

How does the registration process work?

To register for UserFlux, users need to sign up for one of the available plans. The plans include the Solo, Basic, Studio, Agency, Corporate and Enterprise plans. Each plan has a free trial period. After the free trial, users are are billed monthly for the plan they select. All the plans can have unlimited conversations and some other features. However, there are distinguishing features between the plans such as the maximum number of agents each plan can have. The more expensive a plan is, the larger the number of agents that plan will permit. The lower level plans may also not contain some features that higher plans have.

What does it cost to use the application?

Getting started with UserFlux does not require the use of a credit card or similar information. This can be a huge advantage for those who prefer not to provide such financial information. There is a trial period which lasts for a specified number of days. Also, during the trial period, the use of a credit card is not required as well. Live chat plans start from $19.

Who would you recommend the application to?

People who desire instantaneous chat features will find UserFlux appealing. It also integrates with other applications and this can be quite useful for those who already require or use other tools and applications. Most of the UserFlux plans contain various components and features including GTalk integration, push updates, SSL support, CSS customization and white labeled capabilities. For those who want a light-weight instant chat widget that has a user-friendly interface and also integrates easily with other applications and tools, UserFlux will be a useful application to sign up for.

  • UserFlux provides an instant live chat widget
  • It is an application for processing chat requests
  • The application can redirect users from anywhere
  • Users can push updates directly to their websites and get chat transcripts
  • With UserFlux, users can get in-site live chat and connect anywhere

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UserFlux pricing

Cheapest plan (per month) : $19.00




UserFlux on Twitter